Support Center

Need assistance with your Digital Documentation Integrity Report and Record? Our support team is available through email communication.

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Support@sakshyahash.in

Frequently Asked Questions

Does SAKSHYAHASH.in store my uploaded files?

SAKSHYAHASH.in is designed to process documentation requests according to platform policies. Users should review the applicable Privacy Policy and Terms before using the platform.

Does SAKSHYAHASH.in certify ownership, authenticity, authorship, legality, or admissibility of my documents?

No. SAKSHYAHASH.in is a digital documentation platform. The platform does not certify ownership, authenticity, legality, admissibility, authorship, or the source of uploaded materials. Users remain solely responsible for the files, information, and records submitted through the platform.

Is SAKSHYAHASH.in a law firm or legal advisory service?

No. SAKSHYAHASH.in is not a law firm, legal practitioner, legal advisor, chartered accountant, forensic examiner, government authority, certification body, or regulatory institution. Platform reports should not be interpreted as legal advice, legal certification, or professional opinion.

What happens if I upload the wrong file?

Users are responsible for verifying the correctness of uploaded files before submission. Once processing has commenced and documentation records have been generated, the process may not be reversible. Users should carefully review their uploads before proceeding.

Can I obtain a refund after processing begins?

Refund eligibility, if any, is governed by the applicable Refund Policy. Where platform resources have already been utilized to process uploaded files and generate documentation records, refunds may not be available.

Can I use promotional coupons and discount codes freely?

Coupons, promotional codes, launch offers, referral programs, and discounts are provided solely for legitimate use and subject to applicable terms and conditions. The platform may refuse, suspend, cancel, or revoke promotional benefits where misuse, abuse, manipulation, or unauthorized activity is detected.

What is considered coupon or promotional misuse?

Examples may include: creation of multiple accounts to obtain repeated benefits; artificial transaction generation; automated coupon redemption; unauthorized resale or transfer of promotional benefits; coordinated exploitation of offers; attempts to obtain services through technical loopholes, bypasses, automation, or unauthorized methods. The platform reserves the right to investigate and take appropriate action where such activity is reasonably suspected.

Does SAKSHYAHASH.in protect its platform, software, and business systems?

Yes. SAKSHYAHASH.in has invested substantial resources in developing its software systems, workflows, branding, databases, operational methods, report structures, verification processes, and business infrastructure. Unauthorized copying, scraping, misappropriation, deceptive imitation, false association, or unlawful interference with the platform may result in appropriate action under applicable contractual, intellectual property, cyber, data protection, unfair competition, and other applicable laws.

Can I create a platform similar to SAKSHYAHASH.in by cloning its Website or APP Data?

Nothing in the platform restricts lawful competition. However, unauthorized copying of proprietary materials, software, branding, databases, report structures, customer information, operational systems, promotional mechanisms, or other protected assets may give rise to legal rights and remedies available under applicable law.

How can I contact support?

You may use the Support Form available on the Support Center page or contact the platform through the official support email address published on the website. Support requests should include sufficient information to allow the issue to be reviewed and addressed efficiently.

Are Add-On capacities applicable for document files (PDF/DOCX)?

No. Capacity Add-Ons are exclusively intended for Media files (Audio and Video). They cannot be used to substitute or increase the capacity for document uploads (such as .docx or .pdf). Each Add-On provides a specific maximum GB threshold exclusively for media types.

Legal Notice

SAKSHYAHASH.in is a digital documentation platform. We do not certify ownership, authorship, legality, admissibility, authenticity, or source of uploaded materials. Users remain solely responsible for the information and files submitted through the platform.